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Open Issues

+4 today

Burndown (24h)

-12%

Improving

AI Triage Accuracy

92%

+3 pts

SLA %

97%

>= 95% goal

Slack #alerts-gtus-tote

Critical

Host link lost - ESI 1

US Tote - Updated 01:50 PM

Detected host link loss in ESI 1 during race meet.

NetworkPager

Jira

High

API timeout when placing bet

Greyhound - Updated 12:00 PM

Intermittent timeouts observed during peak load.

PaymentsLatency

Email Inbox

Medium

Customer report: settlement mismatch

NZ Tote - Updated 11:00 AM

Reported discrepancy in last settlement batch.

Settlement

Jira

High

Webhook 500 on callbacks

US Tote - Updated 09:00 AM

Callback endpoint returning 500 sporadically.

API